Blog

Designing in the Justice Sector

In university we were taught that design will change the world. In the early-2000’s we dreamed of being able to revolutionize healthcare or transportation through the power of design thinking. Fast forward to today, and the abstract concepts and techniques we were taught in design school are now commonplace to people with business, management and […]

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Through the Eye of a Fish: The importance of empathy

The BC Family Justice Innovation Lab employs an approach we call “systemic human-centred design”.  The first phase of the model is “discovery” of the experiences of the users (the people the system is intended to serve), in our case the human beings who are involved in separation and divorce in BC.  We have written before […]

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Early bird discounts end Dec 31st for Unbundling Workshop January 31 2018!

Building on our previous post, we are thrilled to welcome Woody Mosten (the “father of unbundling”) as our special guest for an interactive and practical workshop in Vancouver on unbundled legal services on January 31, 2018.  You can take advantage of early registration discounts until December 31st!  Click here for more information and registration details. […]

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The Story of the BC Family Justice Innovation Lab

Almost two years ago, our Lab received a wonderful invitation to contribute a paper to a Special Edition of the Windsor Yearbook of Access to Justice focusing on “access to justice & innovation”.  Jane Morley QC and I (with help from many others who kindly read and re-read the article) dove into the task of […]

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Unbundling Workshop in Vancouver January 31 2018

The Lab continues to support the Unbundling Initiative now that the Law Foundation funded project has wound up.  Unbundled legal services are a key part of the access to justice puzzle AND a way for lawyers to begin to practice law differently – in a way that meets their personal and professional goals and values.   […]

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Seeking input from Kamloops families to improve the BC family justice system

The Lab is involved in supporting a new initiative which is seeking participation from family members in Kamloops, BC.  The initiative seeks to improve the BC family justice system by starting with an exploration of the experiences of families who have used the system to deal with separation and divorce. The team will be in […]

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Youth Voices Narrative Workshop – Output and Observations

In our February post we promised to provide more details about some of the insights coming out of the Youth Voices Workshop in January.  I believe it is too early for true “insights” – they will come from the next stage of our work (discovery). However, I can report on the actual output from the […]

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What skills and attitudes do we need for justice system change?

Our friends at Nesta have been working on a new competency framework to define the key skills, attitudes and behaviours that public sector innovators combine in order to successfully solve public problems.  Check out this wonderful post for more details. This is difficult work.  I was heartened to see confirmation of the various “tensions” that […]

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