Access to Justice BC, the Ministry of Justice, and a broad collaboration of BC justice organizations are working to better understand the experience of those using the family justice system in the Kamloops area. It is using a human-centred service design process. The service design team met with Kamloops organizations serving families experiencing separation or divorce and with family members. These steps will be followed in December 2017 by an opportunities identification process that will involve both service providers and family members. This exploration will feed into a broader family justice strategy that, based on input from service providers and other system participants, will identify and implement ways to improve early access to family justice information, tools and services for families in the Kamloops area.
This is the most recent addition to the Lab’s list of initiatives. The Lab’s Coordinator has been contracted by the Ministry of Justice to assist Pathfinder with the design process, collaboration and developmental evaluation. Mark Cabaj has been retained (with funding from Innoweave) to support the developmental evaluation process for A2JBC.