Category Archives: Innovation

Youth Voices: A Call to Action for Family Lawyers and Mediators–Part 2

This is Part 2 of a two-part piece focusing on how family lawyers and mediators can participate in and support the Youth Voices Initiative. Originally published on Slaw.ca, Canada’s Online Legal Magazine and republished with permission. In Part 1, I described the foundations of the Youth Voices Initiative, overseen by the BC Family Justice Innovation Lab, which […]

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Youth Voices: A Call to Action for Family Lawyers and Mediators–Part 1

This is Part 1 of a two-part piece focusing on how family lawyers and mediators can participate in and support the Youth Voices Initiative. It was originally published in September 2020 on Slaw.ca, Canada’s Online Legal Magazine and republished with permission. It has been 10 years since Brené Brown published her book The Gifts of Imperfection. […]

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Youth Voices Initiative Update – Launch Coming Soon!

It has been a few months since our last update on the Youth Voices Initiative (March 7).  The world has changed in fundamental ways since then!  But we have been continuing our work and we’d like to describe some of the highlights so far and provide a peek into the exciting things coming next!! The […]

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Two important surveys

This is a reminder to complete two important surveys affecting access to justice in British Columbia: The National Action Committee’s annual survey – deadline extended to January 17th. This is your opportunity to have your A2J initiatives included in the 2019 Report on Canada’s Justice Development Goals. The Law Society of BC’s Futures Task Force […]

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Collaborating with our Northern Ireland Colleagues on Human-Centred Design

In the summer of 2019, the Lab received a very warm invitation to work with a group from Ulster University in Northern Ireland. Led by Professor Gráinne McKeever, the group was eager to use a human-centred design process as part of their research project to create and test supports for litigants in person (“LIPS”) in […]

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Early assessment, triage and referral – dawn is breaking for families experiencing separation and divorce

In our last post we highlighted the need for any justice design (or reform) initiative to start with a deep dive into the user experience and to involve users throughout the process. The image of the flashlight on a dark night is a stark reminder of how opaque and terrifying the current system can be […]

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How is our family justice system like a flashlight on a dark night?

This recent blog post from IAALS (Institute for the Advancement of the American Legal System) caught my eye and my imagination. It begins by noting the 2016 Cases Without Counsel study (Note 1) which highlighted the struggle of people trying to navigate the family justice system without their own lawyer and includes the following comment […]

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Designing in the Justice Sector

In university we were taught that design will change the world. In the early-2000’s we dreamed of being able to revolutionize healthcare or transportation through the power of design thinking. Fast forward to today, and the abstract concepts and techniques we were taught in design school are now commonplace to people with business, management and […]

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Through the Eye of a Fish: The importance of empathy

The BC Family Justice Innovation Lab employs an approach we call “systemic human-centred design”.  The first phase of the model is “discovery” of the experiences of the users (the people the system is intended to serve), in our case the human beings who are involved in separation and divorce in BC.  We have written before […]

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Using Human-Centred Design in Youth Voices Initiative

This article is re-posted from our recent contribution to Slaw dot ca, Canada’s wonderful national online legal magazine. The BC Family Justice Innovation Lab is focusing on improving the well-being of BC families and children experiencing separation and divorce. One of its ‘home-grown’ initiatives is called “Youth Voices” as it focuses on the experience and […]

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