February 28, 2018
Kari Boyle

Using Human-Centred Design in Youth Voices Initiative

Categories: Access to Justice, convening, Empathy, human behaviour, human centred design, Innovation, public engagement, User Centred, youth engagement

This article is re-posted from our recent contribution to Slaw dot ca, Canada’s wonderful national online legal magazine. The BC Family Justice Innovation Lab is focusing on improving the well-being of BC families and children experiencing separation and divorce. One of its ‘home-grown’ initiatives is called “Youth Voices” as it focuses on the experience and […]

February 14, 2018
Kari Boyle

Youth Voices Workshop January 28 2018 – Brief Update

Categories: Access to Justice, convening, Empathy, Innovation, public engagement, User Centred, youth engagement

We held our sensemaking and ideation workshop on the Youth Voices Initiative on January 28, 2018. We will be publishing more detailed information in this page soon but, in the meantime, we are excited to share some of the tools we used for the workshop in case they are useful for other designers. First, huge […]

December 29, 2017
Kari Boyle

Early bird discounts end Dec 31st for Unbundling Workshop January 31 2018!

Categories: Access to Justice, Innovation, News, Unbundling

Building on our previous post, we are thrilled to welcome Woody Mosten (the “father of unbundling”) as our special guest for an interactive and practical workshop in Vancouver on unbundled legal services on January 31, 2018. You can take advantage of early registration discounts until December 31st! Click here for more information and registration details. […]

December 8, 2017
Kari Boyle

The Story of the BC Family Justice Innovation Lab

Categories: Uncategorized

Almost two years ago, our Lab received a wonderful invitation to contribute a paper to a Special Edition of the Windsor Yearbook of Access to Justice focusing on “access to justice & innovation”. Jane Morley QC and I (with help from many others who kindly read and re-read the article) dove into the task of […]

December 7, 2017
Kari Boyle

Unbundling Workshop in Vancouver January 31 2018

Categories: Innovation, Unbundling

The Lab continues to support the Unbundling Initiative now that the Law Foundation funded project has wound up. Unbundled legal services are a key part of the access to justice puzzle AND a way for lawyers to begin to practice law differently – in a way that meets their personal and professional goals and values. […]

October 16, 2017
Kari Boyle

Seeking input from Kamloops families to improve the BC family justice system

Categories: Uncategorized

The Lab is involved in supporting a new initiative which is seeking participation from family members in Kamloops, BC. The initiative seeks to improve the BC family justice system by starting with an exploration of the experiences of families who have used the system to deal with separation and divorce. The team will be in […]

July 11, 2017
Kari Boyle

Youth Voices Narrative Workshop – Output and Observations

Categories: Access to Justice, child rights, Empathy, youth engagement

In our February post we promised to provide more details about some of the insights coming out of the Youth Voices Workshop in January. I believe it is too early for true “insights” – they will come from the next stage of our work (discovery). However, I can report on the actual output from the […]

June 29, 2017
Kari Boyle

What skills and attitudes do we need for justice system change?

Categories: Uncategorized

Our friends at Nesta have been working on a new competency framework to define the key skills, attitudes and behaviours that public sector innovators combine in order to successfully solve public problems. Check out this wonderful post for more details. This is difficult work. I was heartened to see confirmation of the various “tensions” that […]

April 18, 2017
Kari Boyle

The link between social system change and human behaviour

Categories: Empathy, human behaviour, Innovation, Systems thinking, User Centred

In New Zealand, mediation is mandatory for families before they seek the assistance of the court for parenting arrangements arising from separation and divorce. Policy and legislation was introduced in 2014 to require mediation because of well-established evidence that mediation was more affordable, faster and produced better outcomes for families than the court system. A […]

March 31, 2017
Kari Boyle

A Journey Through Customer Journey Mapping for Justice

Categories: Access to Justice, customer journey mapping, Innovation, User Centred

The National Action Committee on Access to Justice held its annual meeting in Vancouver earlier this month. Members of the committee and others keenly interested in access to justice from across the country gathered to share ideas, experiences and stories. On March 22, 2017, the day prior to the actual meeting, the NAC organized a […]