Category Archives: Empathy

Public engagement – the parable of the turtle

Previous posts have tackled the important question of why engaging with system users (in our case BC families experiencing separation and divorce) is critical to effective justice reform.  Some may continue to believe that this is an unnecessary step since system professionals (judges, lawyers, government policy people, academics etc.) have all of the knowledge and […]

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Youth Voices Narrative Workshop: Some Early Insights

On January 22, 2017 we gathered with a very courageous group of young adults who were willing to share stories about their experience of the parents’ divorce. This was the first step of our Youth Voices Initiative which is using a human-centred design process to maintain or improve the well-being of children faced with separation […]

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Putting the Public First – Part 5

This is the fifth in a series of posts about HOW we can begin to put the public first in justice design. In the family justice system we rarely hear the voices of children who are experiencing the separation or divorce of their parents.  Despite the legal principle that the “best interests of the child” […]

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Youth Voices Workshop – a First Step in Justice Design

The Lab is moving ahead with the “Youth Voices Initiative“.  The purpose of the initiative is to support the well-being of youth whose families experienced separation and divorce. Research shows that the divorce process can be very damaging for children as their well-being is closely linked to the level of conflict between their parents and […]

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Putting the Public First – Part 3

This is Part 3 in our series on what it means to be “public-centred”.  It is an outline of my presentation to the Winkler Institute’s 2016 Justice Design Project group in August 2016. The third and last part of the presentation was focused on considering how putting the public first is relevant to justice and […]

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Putting the Public First – Part 2

This is Part 2 in our series on what it means to be “public-centred”.  It is an outline of my presentation to the Winkler Institute’s 2016 Justice Design Project group in August 2016. After exploring why it was important to put the public first, the next question was HOW to put the public first. At […]

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Putting the Public First – Part 1

This post continues our series on what it means to be “public-centred”. Nicole Aylwin, Assistant Director of the Winkler Institute, invited me to participate in the Institute’s 2016 Justice Design Project in August 2016 by providing a short introduction to “Putting the Public First in the Justice System”.  I was excited to participate and wondering […]

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Reframing Changes Everything

In our last post we began a series about why it is important to be “family-centred”.  We quoted from a CBC Tapestry interview with Lisa Genova who turned to fiction as a way of exploring and understanding a person’s journey with dementia.  During that interview, Ms. Genova talked about the importance of “reframing”.  She quoted […]

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What Does “Family-Centred” Really Mean?

One of the foundational principles of the BC Family Justice Innovation Lab is that it is “family-centred”.  Most people would agree that the BC family justice system should focus on the needs of the people it is intended to serve – families.  And yet, just want this means and how it can be accomplished is […]

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